Privacy Policy
Effective Date: August 2024
Microbrain Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and interact with our services.
1. Information We Do Not Collect
We want to assure you that:
- We do not collect, store, or harvest any personal data beyond what is necessary for the operation of our services.
- We do not access, use, or store your contact lists or any other personal data that may be uploaded or shared through our services.
- We do not sell, rent, or share your personal data with third parties for any marketing or commercial purposes.
2. Information We Collect
We only collect minimal data necessary for providing and improving our services:
- Technical Information: When you visit our website, we may collect information about your device, browser, IP address, and how you interact with our site. This data is used solely for operational and security purposes.
- Communication Data: If you contact us via email or through our contact forms, we may collect your name, email address, and any other information you voluntarily provide. This data is used only to respond to your inquiries and provide customer support.
3. How We Use Your Information
The information we collect is used exclusively to:
- Provide and maintain our services.
- Respond to your inquiries and provide customer support.
- Improve our website and services based on user feedback.
4. Data Security
We implement the highest levels of security to protect your data. This includes:
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS encryption.
- Access Controls: Access to your data is strictly limited to authorized personnel who are bound by confidentiality agreements and are required to adhere to our strict Non-Disclosure Agreement (NDA) processes.
- Regular Audits: We regularly review and update our security practices to ensure the continued safety of your data.
5. Third-Party Services
We do not share your personal data with third parties, except when required by law or to protect our legal rights. Any third-party services we use (e.g., web hosting providers) are carefully selected and adhere to our strict data protection standards.
6. Non-Disclosure Agreement (NDA)
All employees, contractors, and third-party partners involved in handling your data are required to sign and adhere to a Non-Disclosure Agreement (NDA). This ensures that your information is kept confidential and secure.
7. Your Rights
You have the right to:
- Request access to any personal data we hold about you.
- Request that we correct or delete any of your personal data.
- Withdraw consent for us to use your personal data, where applicable.
To exercise these rights, please contact us at the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of our website and services after such updates will constitute your acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our DPO:
Microbrain Ltd
Jason Butler
jbutler@microbrain.co.uk
By using our website and services, you acknowledge that you have read and understood this Privacy Policy, and agree to the collection, use, and protection of your data as described herein.
Last Updated: 15 August 2024